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Frequently Asked Questions
Question about membership? We've got all the answers
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Membership fees
How much does it cost to be a member?
How long is a membership subscription for?
I can get tax insurance elsewhere for a few pounds cheaper, why choose IPSE?
Why aren't the fees deductible from Corporation Tax?
I'm stopping contracting this year, should I keep my membership going?
Can my company pay my membership fees?
What happens when I decide I no longer need to be a member?
How do I pay?
If my company pays, can it reclaim the VAT?
Where can I find my receipts?
General information
How can I contact IPSE?
How can I update my contact details?
Where can I find the benefits of my membership?
Where can I find IPSE's Terms and Conditions?
Managing your membership
I would like to change my membership category; how do I do this?
Can I cancel my membership at any time?
What happens when I decide I no longer need to be a member?
I'm stopping contracting this year, should I keep my membership going?
How do I change my payment method?
Benefits and referrals
What is IPSE Rewards?
How do I refer a friend to IPSE?
Can IPSE provide me with specific tax, contract or legal advice?
Where can I find contract and legal templates?
Making a claim
How do I make a claim?
If I'm ill or injured, what cover is in place?
I've already claimed for jury service once, but have been called up again. Just my luck! Will IPSE cover a second claim?
How soon can I make a claim?
Tax & VAT investigation cover
What's the average cost of an investigation?
Will I have to pay an excess when IPSE takes on my tax defence claim?
On average, having just one VAT inspection would pay for IPSE Director membership for about four years?
Besides IR35 investigation, what else am I covered for with the Tax and VAT investigation cover?
What does 'business protection' mean?
What happens if my agency, umbrella company, or client goes bust?
What if I need to meet HMRC or IPSE's advisors to discuss an investigation and it has to be during a working day?
Further tax investigation cover
What happens if I am also covered by another tax expense policy, for example through membership of the FSB?
Who provides the cover?
If I am investigated will IPSE support me at a tribunal?
What are the differences between a full enquiry and an aspect enquiry?
What should I do if I wish to make a complaint about the handling of my investigation under the policy?
I have heard insurers mention the concept of ‘reasonable prospects of success’, what does this mean?
Is the service available if I submit a contract to HMRC who then advise me that, in their opinion, it fails IR35?
How does IPSE’s Tax Representation Service deal with IR35 investigations?
What is IPSE's tax representation service?
I have been supplying a service full time to one client for the last four years. Can a claim be made on the insurance if I am investigated?
Can a claim be made on my behalf if, once an investigation has started, my IPSE membership comes up for renewal and I do not renew it?
Can a claim be made under the IPSE’s policy for routine matters?
If I were to re-join IPSE would the Tax Investigation Service be available to me again?
Will the service meet any additional tax or fines imposed by HMRC if I am caught by IR35?
What about any business interests falling outside my consultancy work?
What if I contract both through my company and as a sole trader?
Why does the summary of cover state that the insurance expires on 31 Dec 20xx?
Will the service pay for the services of my accountant to deal with an enquiry?
Do I need to be working to one of IPSE's model contracts in order for a claim to be made?
What should a member do if there are issues that are debatable?
Does IPSE's PEI pay the VAT element of any invoice as well as the net cost of any fees?
Does IPSE’s tax investigations service extend to personal tax affairs?
When must a claim under IPSE’s tax investigation policy be notified?
Can a claim be made under IPSE’s PEI policy if I give up my membership?
If I become a member myself, are the directors and shareholders in my company covered too?
We're here to help
Reach out to the IPSE membership team for all of your queries about membership on 0208 897 9970 or through our contact form.
Book a call back with our membership team to discuss how we can support you and your business, at a time that suits you best.
Get your questions about membership answered quickly and easily through our live chat. Available 10am-5pm, Monday to Friday.
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